Terms of Service
Last Updated: September 12, 2026
Welcome to the Crystal Clear Dental website. These Terms of Service (“Terms”) govern your use of crystalcleardental.com and any related pages, forms, online appointment tools, features, and services available through our website.
The website is operated by Crystal Clear Dental, located at:
Crystal Clear Dental
5507 E Evans Rd #106, San Antonio, TX 78261
Phone: (210) 900-4400
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. Website Information Is Not Medical or Dental Advice
The information provided on this website is for general educational and informational purposes only.
Content about dental conditions, symptoms, procedures, treatments, oral health, medications, costs, recovery times, or expected results should not be considered a diagnosis or personalized dental or medical advice.
Every patient is different. A proper diagnosis and treatment recommendation can only be made after an appropriate evaluation by a qualified healthcare professional.
Do not delay seeking professional care because of information you read on this website.
2. No Dentist-Patient Relationship Through Website Use
Using this website, reading its content, submitting a contact form, requesting an appointment, sending a message, or communicating with Crystal Clear Dental electronically does not by itself establish a dentist-patient relationship.
A dentist-patient relationship is established only when appropriate professional requirements have been satisfied and Crystal Clear Dental has agreed to provide care.
3. Dental and Medical Emergencies
This website should not be used for emergency communication.
If you are experiencing a dental emergency, including severe dental pain, a knocked-out tooth, significant swelling, uncontrolled bleeding, or dental trauma, please call Crystal Clear Dental at (210) 900-4400.
If you believe you are experiencing a serious or life-threatening medical emergency, including difficulty breathing, difficulty swallowing, severe facial swelling, loss of consciousness, or another urgent medical condition, call 911 or go to the nearest emergency department.
Submitting an online form does not guarantee an immediate response.
4. Online Appointment Requests
Our website may allow you to request or schedule an appointment online.
Submitting an appointment request does not necessarily guarantee that the requested date, time, provider, procedure, or service is available.
An appointment is considered confirmed only after you receive confirmation from Crystal Clear Dental or the appointment scheduling system used by our practice.
We may contact you to confirm, reschedule, or obtain additional information regarding your appointment.
If you need urgent dental care, calling our office is recommended instead of relying solely on an online appointment request.
5. Appointment Changes and Cancellations
Patients are encouraged to notify Crystal Clear Dental as soon as possible if they need to cancel or reschedule an appointment.
Specific cancellation, late-arrival, no-show, deposit, or scheduling policies may be communicated separately when you schedule treatment.
Those practice-specific policies may apply in addition to these website Terms.
6. Treatment Information and Results
Our website may describe dental procedures, technologies, treatment options, expected benefits, recovery information, or possible outcomes.
This information is general in nature.
Treatment suitability, treatment duration, risks, benefits, alternatives, costs, and results vary from patient to patient based on factors including oral health, medical history, anatomy, treatment needs, patient cooperation, and other circumstances.
We do not guarantee any specific clinical, cosmetic, financial, or treatment result based solely on information presented on this website.
Before receiving treatment, you will have an opportunity to discuss your diagnosis, available options, risks, benefits, and alternatives with an appropriate dental professional.
7. Fees, Pricing, Promotions, and Special Offers
Crystal Clear Dental may publish prices, discounts, membership information, new-patient offers, financing information, promotional offers, or other pricing-related information on the website.
Unless specifically stated otherwise, website pricing and promotional information is provided for general informational purposes and may be subject to eligibility requirements, exclusions, expiration dates, clinical requirements, or other conditions.
Your actual treatment cost depends on your individual treatment needs and treatment plan.
Crystal Clear Dental reserves the right to modify or discontinue offers, prices, promotions, or discounts as permitted by applicable law.
If there is a difference between information published on the website and the terms of a specific written treatment plan, financial agreement, or promotional offer provided by the practice, the applicable written agreement will control.
8. Dental Insurance
Information on this website regarding insurance participation, coverage, benefits, or accepted insurance plans is provided for general convenience.
Insurance coverage varies based on the patient’s individual plan.
Verification of insurance benefits does not guarantee that an insurance company will pay for a particular treatment or service.
Patients remain responsible for charges not covered by their insurance plan, subject to applicable agreements and law.
We recommend contacting your insurance provider if you have questions about your specific benefits, limitations, deductibles, copayments, exclusions, or coverage.
9. Financing and Third-Party Payment Services
Crystal Clear Dental may provide information or links relating to financing plans or third-party payment providers.
Approval, interest rates, repayment terms, eligibility, credit decisions, and other financing conditions are determined by the applicable third-party provider.
Crystal Clear Dental does not control and is not responsible for the terms, availability, approval decisions, security practices, or services of independent financing providers.
Please review the provider’s terms and privacy practices before using a third-party financing service.
10. Communications
If you provide your telephone number, email address, or other contact information, Crystal Clear Dental may use that information to respond to your inquiry, communicate about an appointment, provide requested information, or communicate with you as otherwise permitted by law and your communication preferences.
Where separate consent is required for promotional text messages, automated communications, or marketing communications, such communications will be subject to the applicable consent presented to you.
Providing a telephone number through a general website form does not override any rights you may have under applicable communication or privacy laws.
Email, SMS, and internet communications may not always be secure. Please avoid sending highly sensitive medical, financial, or personal information through ordinary website forms unless the form specifically requests that information and is designed for that purpose.
11. Privacy and Health Information
Your privacy is important to us.
Information collected through this website is handled in accordance with our applicable privacy policies and legal obligations.
Certain health information created, received, maintained, or transmitted in connection with patient care may also be subject to separate privacy protections and Crystal Clear Dental’s Notice of Privacy Practices.
Our Privacy Policy and Notice of Privacy Practices, where applicable, should be reviewed separately from these Terms.
12. Website Forms and Information You Submit
When you submit information through our website, you agree that the information you provide will be accurate to the best of your knowledge.
You may not use website forms to:
- impersonate another person;
- submit knowingly false or misleading information;
- transmit harmful or malicious software;
- harass or threaten another person;
- interfere with operation of the website; or
- engage in unlawful activity.
We reserve the right to restrict website access where misuse, fraud, security risks, or unlawful activity is suspected.
13. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services, including appointment scheduling systems, maps, social media platforms, review websites, payment or financing services, analytics providers, videos, and other external services.
These third parties operate independently from Crystal Clear Dental.
We do not control and are not responsible for the availability, security, accuracy, content, privacy practices, or terms of third-party websites or services.
Your use of third-party services is subject to the applicable third party’s own terms and policies.
A link to another website does not necessarily mean that Crystal Clear Dental endorses every statement, product, service, or practice associated with that website.
14. Patient Reviews and Testimonials
Our website may display patient testimonials, reviews, photographs, videos, or descriptions of patient experiences when permitted.
Testimonials describe individual experiences and should not be interpreted as a guarantee that every patient will receive the same treatment experience or result.
Individual treatment results may vary.
15. Before-and-After Images
Where before-and-after photographs or treatment examples are displayed, they are intended to illustrate possible treatment outcomes or actual patient experiences where appropriate authorization has been obtained.
They do not guarantee that another patient will achieve the same or similar results.
Treatment results vary based on individual circumstances.
16. Intellectual Property
Unless otherwise stated, the text, graphics, website design, logos, branding, photographs, videos, illustrations, educational materials, downloadable materials, and other original content appearing on this website are owned by or licensed to Crystal Clear Dental and are protected by applicable intellectual property laws.
You may access website content for personal and non-commercial informational purposes.
You may not reproduce, republish, distribute, modify, sell, scrape, systematically copy, or commercially exploit website content without prior written permission from Crystal Clear Dental, except where permitted by law.
17. Acceptable Use
You agree not to:
- attempt to gain unauthorized access to the website or its systems;
- interfere with website security or functionality;
- introduce viruses, malware, automated attacks, or harmful code;
- use bots or automated systems in a way that disrupts the website;
- collect personal information about other users without authorization;
- use the website for fraudulent or unlawful purposes; or
- misrepresent your relationship with Crystal Clear Dental.
We may restrict or block access when reasonably necessary to protect our website, patients, systems, or business.
18. Website Availability and Accuracy
We work to keep our website useful, accurate, and available, but we cannot guarantee that every page will always be current, complete, error-free, or continuously available.
Dental information, office hours, provider availability, services, promotions, insurance participation, technologies, fees, and other information may change.
We may update, remove, suspend, or modify website content or functionality at any time.
For important information affecting an appointment or treatment decision, please contact our office directly.
19. Disclaimer of Website Warranties
To the extent permitted by applicable law, this website and its general informational content are provided on an “as is” and “as available” basis.
Crystal Clear Dental does not guarantee that the website will always operate without interruption, error, security vulnerability, technical issue, or inaccurate information.
Nothing in this section is intended to limit professional duties, patient rights, or healthcare-related obligations that cannot legally be limited or waived.
20. Limitation of Liability for Website Use
To the fullest extent permitted by applicable law, Crystal Clear Dental will not be liable for indirect, incidental, special, or consequential damages arising solely from your use of, inability to use, or reliance on the general informational content of this website.
This limitation applies to website use and is not intended to waive or limit any rights or remedies relating to professional dental services where such limitation would be prohibited by applicable law.
21. Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of the website or your intentional violation of these Terms.
This provision does not affect rights that cannot legally be waived.
22. Children and Minors
The general informational portions of this website are intended for a broad audience and are not specifically directed toward children.
A parent or legal guardian should generally submit appointment requests, forms, or other personal information on behalf of a minor when appropriate.
Dental treatment for minors may require consent from a parent, guardian, or other person legally authorized to provide consent.
23. Changes to These Terms
Crystal Clear Dental may update these Terms periodically to reflect changes to our website, services, business practices, technology, or legal requirements.
When changes are made, the “Last Updated” date at the top of this page may be revised.
Your continued use of the website after updated Terms are posted means that your continued website use will be subject to the revised Terms.
24. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable federal law controls.
To the extent permitted by law, disputes specifically concerning use of this website will be handled by courts having appropriate jurisdiction in or serving Bexar County, Texas.
Nothing in these Terms eliminates any rights or protections that cannot legally be waived.
25. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
26. Entire Agreement Regarding Website Use
These Terms govern general use of the Crystal Clear Dental website.
They do not replace separate agreements, informed-consent documents, financial agreements, treatment plans, office policies, privacy notices, insurance agreements, or other documents that may apply to dental treatment or the professional relationship between a patient and Crystal Clear Dental.
27. Contact Crystal Clear Dental
If you have questions about these Terms of Service, please contact:
Crystal Clear Dental
5507 E Evans Rd #106, San Antonio, TX 78261
Phone: (210) 900-4400
Website: crystalcleardental.com